COP KM1 - Action Plan

COPPKM1 Action Plan-Initiatives Template Strategy 1- High Quality n Impactful Program

Action Planned : KM

Penubuhan KM Office (KMO)

1. Kenalpasti Jawatankuasa
2. Kertas Kerja untuk kelulusan

Aktiviti :

1. Pelantikan Pengerusi dan ahli Jawatankuasa KMO
2. Kelulusan Pengurusan atasan

Critical Success Factor :

Sokongan & komitmen ahli

Sokongan & komitmen Pengurusan Atasan

Testing

Lesson learnt:

Create gadgets in blog

Day4 - Pemahaman KM

1. KM perlu customize solution
- data
- carta organisasi (COP - cara nak dpt knowledge : Cafe World)
- business process (penambahbaikan BP)
- sosial network analisys ( boleh guna untuk buat keputusan , polisi)
- Management

Cara system implementation:

1.Library : custodian kepada knowledge (mesti include org ni utk developed KM) '

2. Taksonomi KM (perlu customise) -

a. layout plan - architecture yang menyokong
b. searching
c. layer - 7 layer
d. core knowledge
e. non-core knowledge : yang membantu shj (solution berbeza dgn core knowledge)

3. Implemetation :
a. KM Roadmap ( Analysis, Strategy, Planning, Exucation + Project Management) - refer training & coaching --> boleh develop without IT
http://www.slideshare.net/kmpc/km-roadmap-co-p

KM & KMS - seperate issues

Lesson Learned KM - Day 4

Morning Session

COMMUNICATION
1. Vr - Visuary Recalled (kiri)

2. Vc - Visuary Construct

3. Ar - Auditory Recalled (kiri) : When you remember sounds or voices that you've heard before, or things that you've said to yourself before.

Cth: suara emak, dengar lagu

4. Ac - Auditory Construct (kanak) : Bayangkan suara yang nak buat

5. Ad - Auditory Digital : cuba bercakap dengan diri sendiri dari dlm

6. K -Feeling : self of touch, bayangkan berjalan di tepi pantai.

Lesson Learned KM - Day 3

Knowledge Cafe

Q1. What is KM in your organization.

Q2. What Technique and method that can be used to impart knowledge in an organization?

Q3. What is contribution factor that encourages people to share in an organization.

Lesson Learned KM - Day2

1. What are the tools available for Knowledge Sharing?

Tools : There are more than 200 tools. Group of collaboration tools can be devide into Audio Conferencing, Video Conferencing, Screen Sharing, Co-Browsing, Event Scheduler, Web Browsing, Web Presenting, Document Sharing, Document Publishing etc....

Lesson Learned : Banyak pilihan, ada berbayar, ada free, boleh offline dan boleh online. Try features yang free dulu...kemudian bila dah agak mantap dengan KM,boleh beli yang licensed untuk dapatkan extra features.


2. What are the Methods available for knowledge sharing?

Method : Brainstorming, workshop, capture, searching, transfer, apply

Lesson Learned : Knowledge to be shared must accurate