1. KM perlu customize solution
- data
- carta organisasi (COP - cara nak dpt knowledge : Cafe World)
- business process (penambahbaikan BP)
- sosial network analisys ( boleh guna untuk buat keputusan , polisi)
- Management
Cara system implementation:
1.Library : custodian kepada knowledge (mesti include org ni utk developed KM) '
2. Taksonomi KM (perlu customise) -
a. layout plan - architecture yang menyokong
b. searching
c. layer - 7 layer
d. core knowledge
e. non-core knowledge : yang membantu shj (solution berbeza dgn core knowledge)
3. Implemetation :
a. KM Roadmap ( Analysis, Strategy, Planning, Exucation + Project Management) - refer training & coaching --> boleh develop without IT
http://www.slideshare.net/kmpc/km-roadmap-co-p
KM & KMS - seperate issues
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