Tuesday, March 23, 2010

KM - Collaboration Tools

COLLABORATION TOOLS

1. What is Audio Conferencing ?
A conference call is a telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call. The conference calls may be designed to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak. It is often referred to as an ATC (Audio Tele-Conference). more info..


2. What is Video Conferencing?
A videoconference or video conference (also known as a videoteleconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously.

Tools : Tandberg, MLABS, Skype, Google Video Chat
Features : more info ..


3. What is Screen-Sharing ?
Screen sharing are a specific category of online collaboration tools that enable you to broadcast a continuous live stream of what is happening on your computer screen to individuals connected via the Internet at distant locations.
Screen sharing tools allow multiple attendees to see in real-time whatever you will be showing on your computer screen, as well as the opportunity to even take control of your mouse and keyboard to show their newly learned abilities while operating a new application residing on your machine. Obviously you can do the same with them and, with their permission, access their computer remotely and guide their learning process or troubleshootign session step by step.
Screen sharing tools generally work by allowing you, as the presenter, to create a session which is associated to a specific URL and optionally to a password number. You then send / share this URL / password combination to your selected invitees, and as soon as they log into your screen-sharing session they can start seeing in real-time what you are doing.
Feature differentiation areas among screen-sharing providers include the addition of VoIP, text chat, remote control, cross-platform support, annotation and markup and recording abilities
more info..

4. What is Co-Browsing?

Co-browsing is the ability to co-navigate the web with other people at-a-distance. Co-browsing differentiates itself from screen or application sharing because it is not achieved by sending a high rate of screenshots of the presenter screen to one or more participants but by distributing in a synchronous fashion the URL(s) being visited by the presenter to all participants' browsers.

Tools availabe : PageShare (Not Free), VoxWire Web Conferencing , iVocalize (FREE trial), FlashMeeting (FREE), eLuminate (FREE)

Features : More info....

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