Lesson Learned KM Day 1

What is Knowledge?
Description : Process of information by value added it with experience and reading to become meaningful information
Lesson Learned : information + use

Why Knowledge ?
Description : to be innovative and competitive
Lesson Learned : knowledge

Data+Information+Knowledge ?
Description : Knowledge Management
Lesson Learned :

Information and Value ?
Description : Accuracy; timeliness,engagement,applicatication,relevant,rarity
Lesson Learned : Quality of information

How to articulate knowledge?
Description : COP, Identify knowledge (Critical Success Factor) , Tools & Technique
Lesson Learned :

Elements of KM
Description : people,process,technology and content
Lesson Learned : To be successful in knowledge management, we should share our knowledge

Others :
Sharing knowledge
--> problem can be solved by group experienced the same problems
--> Minimise redundant work, cost saving